Views: 36 Author: Gree Daikin Mold Publish Time: 2024-07-25 Origin: Gree Daikin Mold
From the perspective of the overall operation of the enterprise, quality cannot be independent of other functions. Taking manufacturing as an example, in order to continuously produce efficient and high-quality molds, a collaborative rhythm must be formed between all functions (including planning, incoming materials, engineering, manpower, equipment, logistics, quality, etc.). Let quality thinking become part of our company culture and attach it to everything. Only with the right quality thinking can we recognize that quality is not just a job, but a belief, a belief that makes the company develop upward.
The basic idea of quality management is upstream control, that is, "early detection and early resolution". But it is not so easy to establish an effective "early detection and early resolution" mechanism. Take production as an example. The random inspection of incoming materials cannot guarantee that 100% of the materials on the line are free of defective products; people in the production process cannot make mistakes; machines will not be flawless after being used for a long time; test instruments may also be calibrated or measured inadequately; quality inspection also has the probability of misjudgment... All these will produce defective products or release defective products. If you want to prevent defective products from flowing out, you have to set up many risk warnings, identification devices or techniques from beginning to end to detect and solve them early. Therefore, in addition to solving problems, the value of people engaged in quality work is also reflected in identifying signs of quality risks. Quality improvement never stops, but the pursuit of continuous improvement cannot be rushed. It should start from small things and expand slowly. Because the expectations are different, even if the actual value remains unchanged, the customer's satisfaction may be completely different. Then quality may mean that customers are willing to buy your products at twice the price, and they are still very happy. So from the perspective of quality, we must first: prevent the production of defective products; secondly: discover and solve them early before the defective products spread like wildfire, and put out the sparks; finally: promote "PDCA" for cycle control.
When a company's products encounter quality problems, should they be shipped or not? If they are not shipped, they will face delayed customer deductions and will also jeopardize future orders. If they are shipped, they may also face the risk of rework and loss of orders if they cause customer complaints. Many companies are lucky enough to imagine that after the goods are shipped, "lucky" customers will not find out, or "lucky" there will be no batch problems in the market. This lucky mentality is due to the lack of correct quality thinking. If you fall on quality, even if the model is originally successful, it will be difficult to turn around. With the correct quality thinking, you can recognize that quality is the basis of customer satisfaction, but it does not mean customer satisfaction. Quality is not just a job, but a belief.
Gree Daikin Precision Mould takes "exceeding customer expectations" as its business goal and strives to create a world-class mould company. If you want to know more about us, you can click on the online customer service consultation on the right, or call Gree Daikin hotline: 859-3099! Go to Gree Daikin Mold official website https://www.greedaikinmold.com/ to learn more.
ZHUHAI GREE DAIKIN PRECISION MOLD CO., LTD.